Privacy Policy
Effective Date: July 17, 2026
Yuki Gotanda Coaching & Consulting Inc. ("Company," "we," "us," or "our") is committed to protecting the privacy and confidentiality of the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website (the "Website"), contact us, or engage with our coaching, consulting, training, facilitation, or related services.
By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Personal Information We Collect
We may collect personal information that you voluntarily provide to us, as well as information collected automatically when you interact with our Website.
1.1 Information You Provide
We may collect the following categories of personal information:
Name
Email address
Telephone number
Mailing address
Company name and job title
Scheduling and appointment information
Payment and billing information
Information submitted through contact forms
Information shared during consultations, coaching sessions, workshops, assessments, inquiries, or service requests
Any other information you voluntarily provide to us
You are under no obligation to provide personal information; however, certain information may be required for us to provide our services.
1.2 Information Collected Automatically
When you visit our Website, we may automatically collect certain information through cookies and similar technologies, including:
IP address
Browser type and version
Device information
Operating system
Referral source
Pages viewed
Time and date of visits
Website usage patterns and analytics data
This information helps us improve the performance, functionality, and user experience of our Website.
2. How We Use Personal Information
We may use personal information for purposes including:
Providing coaching, consulting, training, facilitation, and related services
Responding to inquiries and requests
Scheduling and managing appointments and service engagements
Delivering client communications
Processing payments and issuing invoices and receipts
Providing customer support
Sending newsletters, updates, resources, and marketing communications where permitted by law or with your consent
Improving our Website, services, and client experience
Conducting internal business operations and administration
Meeting legal, regulatory, accounting, or contractual obligations
Protecting our legal rights and interests
We will only use personal information for purposes that are reasonable and appropriate in the circumstances.
3. Marketing Communications
With your consent where required by law, we may send you information about our services, events, programs, resources, and other updates that may be of interest.
You may unsubscribe from marketing communications at any time by:
Clicking the unsubscribe link included in our emails; or
Contacting us using the information provided below.
Withdrawal of consent will not affect communications necessary to provide services or fulfill contractual obligations.
4. How We Share Personal Information
We do not sell your personal information.
We may disclose personal information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers that assist us in operating our business, including:
Website hosting providers
Email service providers
Appointment scheduling platforms
Payment processors
Customer relationship management systems (CRM)
Cloud storage providers
Video conferencing platforms
Professional advisors, including accountants, legal counsel, and insurers
These third parties are only provided access to information necessary to perform their services and are required to maintain appropriate safeguards.
Legal Requirements
We may disclose personal information where required or permitted by law, including:
Compliance with legal obligations
Court orders, subpoenas, or regulatory requests
Protection of our rights, property, or safety
Prevention of fraud, security incidents, or unlawful activities
Business Transactions
If our business is involved in a merger, acquisition, financing, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to appropriate confidentiality protections.
Consent
We may disclose personal information for other purposes with your knowledge and consent.
5. Cookies and Analytics
Our Website may use cookies, pixels, analytics tools, and similar technologies to:
Operate and maintain the Website
Improve website functionality
Understand Website usage patterns
Measure the effectiveness of marketing activities
Enhance user experience
You may adjust your browser settings to refuse or limit cookies; however, some Website features may not function properly if cookies are disabled.
6. International Clients and Cross-Border Transfers
Yuki Gotanda Coaching & Consulting Inc. is based in Ontario, Canada and serves clients globally.
As a result, personal information may be collected, processed, stored, or accessed in Canada, the United States, or other jurisdictions where our service providers operate.
When personal information is transferred outside your country of residence, it may become subject to the laws of the jurisdiction in which it is stored or processed. We take reasonable steps to ensure that personal information remains protected through appropriate contractual, technical, and organizational safeguards.
By providing personal information to us, you acknowledge that international transfers may occur as necessary for the delivery of our services and operation of our business.
7. Security of Personal Information
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
While we strive to protect personal information using commercially reasonable security measures, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
8. Retention of Personal Information
We retain personal information only for as long as necessary to:
Fulfill the purposes for which it was collected
Provide services to clients
Meet legal, accounting, regulatory, or contractual requirements
Resolve disputes
Enforce our agreements
When personal information is no longer required, it will be securely deleted, destroyed, or anonymized in accordance with applicable laws and business practices.
9. Your Privacy Rights
Depending on your jurisdiction and applicable privacy laws, you may have the right to:
Request access to personal information we hold about you
Request corrections to inaccurate or incomplete information
Withdraw consent to certain processing activities
Request deletion of personal information where legally permissible
Request information about how your personal information is used and disclosed
To exercise these rights, please contact us using the information provided below.
We may need to verify your identity before responding to certain requests.
10. Third-Party Websites and Services
Our Website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage users to review the privacy policies of any third-party websites they visit before providing personal information.
11. Children's Privacy
Our Website and services are intended for individuals who are at least the age of majority in their jurisdiction or who are otherwise legally authorized to engage our services.
We do not knowingly collect personal information from children without appropriate parental or guardian consent. If we become aware that personal information has been collected from a child contrary to applicable law, we will take reasonable steps to delete that information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements, or technology.
Any updates will be posted on this page along with a revised effective date. Your continued use of the Website after any changes have been posted constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy, wish to access or correct your personal information, or would like additional information regarding our privacy practices, please contact us:
Yuki Gotanda Coaching & Consulting Inc.
Ontario, Canada
Email: info@yukigotanda.net
Website: www.yukigotanda.net